Global Challenge

Water Supply & Distribution

Deliver a continuous supply of high quality and affordable drinking water from source to tap

The issue

Population growth and climate change are contributing to significant pressure on the world’s most precious resource compromising both its quality and available quantity. The need to properly maintain drinking water systems and operate them in an energy efficient manner is of top priority to continue to deliver a safe and reliable water supply to a growing, global population.

Why it matters

Communities and industries are urged like never before to find innovative ways to reduce water losses while complying with increasingly demanding environmental regulations. Without safe and reliable water distribution networks, cities cannot grow. Economies suffer when businesses and residents no longer tolerate breakdowns, water safety concerns and rising consumption costs.

How we can help

To translate data to knowledge and more effectively guide planning, operational tasks and decision making, DHI can virtually represent your physical system through the creation of a Digital Twin. A Digital Twin can help verify system capacity, identify bottlenecks, analyse operations and visualise future “what-if” and “what-to-do-now” scenarios. The real-time optimisation and control capabilities of a Digital Twin can also ease any water quality and delivery concerns.  

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Innovative Solutions

By combining the power of digitisation with 55+ years of water modelling expertise, we can most effectively help you improve and operate water supply and water distribution systems resulting in major cost savings, reduced downtime risk and increased safety. Consultants and in-house modellers have the option of purchasing DHI’s technology solutions direct to use in collaboration with your clients and employers to build custom models and systems. 

Make better decisions about water infrastructure rehabilitation through the creation of a Digital Twin

To secure a safe and adequate water supply, the creation of a Digital Twin provides deeper insight on how to design new reservoirs and know which pipes to replace or repair. It can also be used to help you to understand where to establish District Metered Areas (DMA) and Pressure Metered Areas (PMA) and guide the set up of flow, pressure and/or water quality monitoring. More

MIKE URBAN+ | WaterNet Advisor

Mitigate the impact of network outages and disruptions by digitising your water distribution system

By digitising your water supply system, the maintenance and rehabilitation process can be streamlined. Consumer disruptions will be reduced as the system works continuously on improvements to network performance. Scenario management capabilities can facilitate the shut-down planning process and generate notifications to affected customers. More

MIKE URBAN+ | WaterNet Advisor

Improve the efficiency of your pipe network with non-revenue water reduction & leakage management

The use of a Digital Twin can help to reduce water losses while increasing the percentage of distributable water. Based on IWA Proven Theory of Economical Level of Leakage, DHI's technology provides active leakage control including leakage-economical optimisation of network repairs and identification of leaks before they happen as well as potential pipe bursts. More

MIKE URBAN+ | Leakage Monitor

“(WaterNet Advisor) is an excellent tool! Straightforward and appealing at the same time. It is pretty useful in order to carry out performance analysis and quick scenario comparison. It is a very good option for operational staff within water utilities especially for a quick contingency assessment.”

- Gaetano Parpajola, Aìda - Association of Professional Engineers of Water, Cévese Parpajola Hydraulic Engineering

Optimise pressure & increase energy savings by modelling intermittent water supply problems

Modelling tools can address water supply problems, saving water and energy. These solutions offer energy savings through the online optimisation of pumps and pressure tailored to both Pressure Release Valve (PRV) and/or Variable Speed Pump (VSP) design and operation. This technology has proven to quickly boost water savings and achieve ROI. More



Control your water network wherever you are using real-time operational control system

To prepare for the unexpected, managers and operators can receive operational decision support, system forecasts and automated simulations for standard and emergency operation. Water supply and distribution network models and real-time control capabilities can be accessed online using a PC, tablet or smartphone so you're always connected. More


MIKE URBAN+ | WaterNet Advisor | MIKE OPERATIONS | DIMS.CORE | Urban Online

Ensure a safe drinking water supply with comprehensive water safety planning & monitoring

By taking a health-based risk management approach from source to consumer, you can better monitor the quality of drinking water. Comprehensive water quality simulations enable analysis of blending water from different sources, age of water throughout a system, loss of chlorine residuals, growth of disinfection by-products and cumulative contact time. More

MIKE URBAN+ | WaterNet Advisor

Client success stories

“The online model (MIKE URBAN) provides us with valuable information and helps us maintain an updated and well-calibrated model. The goal is, after this first pilot, to introduce online models for the entire area of Godt Vann Drammensregionen and integrate the results into the GIS system to improve the operation of the network.”

René Astad Dupont, Godt Vann Drammensregionen

Blog post

How new technologies can help preserve and improve drinking water quality

New technologies can provide the water industry with smart ways and innovative methods to access data and information in real-time to better manage water supply and water distribution systems. This includes the exploration of how new emerging technologies, such as Artificial Intelligence (AI), can help the water sector in terms of accessing the right and accurate information to distribute and deliver high quality drinking water.

Read more >

Hand holding  glass of water poured from  kitchen faucet

Featured training

Smart Water Solutions to Help Cities Thrive

During this free, one-hour webinar, you’ll discover smart solutions to help address a wide range of water supply and distribution challenges through a powerful combination of best-in-class technology and time-tested methodologies.

January 15, 2020
9:00 UTC Local time | Register
15:00 UTC Local time | Register

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DHI is here to provide you with more information, answer any questions you may have, and discuss the best services and technological solutions to help you tackle your water supply and distribution challenges.

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DHI are the first people you should call when you have a tough challenge to solve in a water environment – be it a river, a reservoir, an ocean, a coastline, within a city or a factory. Our knowledge of water environments is second-to-none. It represents more than 50 years of dedicated research and real-life experience from more than 140 countries. We strive to make this knowledge globally accessible to clients and partners by channelling it through our local teams and unique software. Our world is water. So whether you need to save water, share it fairly, improve its quality, quantify its impact or manage its flow, we can help. Our knowledge, combined with our team’s expertise and the power of our technology, holds the key to unlocking the right solution.

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