Real-time decision support for wastewater systems planning, operation and control

Future City Flow: A digital platform for improved management of infiltration and inflow

High flows and infiltration/inflow in both combined and separate sewer networks is a rising concern that has resulted in houses being flooded, property destroyed, untreated wastewater discharged into the environment and semi-treated wastewater bypassed into the recipient.

Future City Flow is a web-based decision support system that enables water utilities and operators to execute weather adapted control strategies to help ensure money is spent on the right measures, in the right areas.


The efficient management of wastewater systems and ability to provide ample safe water is vital for utilities and operators to comply with environmental legislation and demonstrate budgetary performance. In addition, there is a growing need for digital workforces and automation due to a decrease in skilled staff.

With Future City Flow, you can proactively manage your city’s water flows to buffer the impacts of weather, growing urban populations, densification and aging infrastructure. Designed to collate SCADA, GIS and weather data fed into an online forecasting model predictive control system, this scenario-based planning tool targets automated control and reduction of I&I.

Support strategy development

Formulate a comprehensive mitigation plan based on modelled and measured data including a cost-benefit assessment of actions in different locations.

Prioritise resources

Reveal which areas of your city are causing the most negative impact and conduct target-based performance evaluations

Optimise operational control strategies

Prepare assets for expected flow increases by leveraging real-time forecasts and automated control.

Control flows in real-time

Execute weather adapted, model control-based strategies and optimisation with two-way communication with SCADA for control variables and setpoints.

Achieve long-term targets

Determine where more remediation budget is required and devise target-based action plans including accumulated costs and benefits.

Save money

Put an end to spending time and money on ineffective reactive assessments and mitigation measures without proper insight of cost efficiency and expected ROI.

Watch the video

See how Future City Flow can support your daily operations and strategic planning work.

Key application areas

Future City Flow can be used to:

  • Optimise the control of wastewater treatment plant inflows
  • Execute real-time weather adapted control strategies
  • Prioritise the allocation of investments
  • Ensure wastewater is contained in green infrastructure, pipes and plants
  • Proactively evaluate which mitigation plans and actions are providing the most ROI
  • Follow up on performance with a current status outlook and comparison to KPIs

Get started!

Future City Flow is hosted by Microsoft Azure cloud computing service and organised into three parts: Data, Planning and Real-Time Control, which can be adapted to the varying levels of utility and operator maturity.

After understanding your needs, we will take care of the initial configuration and then it is ready for use!

It’s all about quality

At DHI, we have been solving complex challenges in urban water environments since 1964 and have responded to the demands of today’s market and our customers’ requests by offering you fast and simple, worldwide digital access to actionable data and information.

Future City Flow builds on MIKE Powered by DHI’s powerful hydraulic and hydrologic engines trusted and recognised globally by water professionals.

Whether you’re interested in data analysis, real-time control, planning support or all three, Future City Flow offers a custom, right-sized system to suit the specific needs of your wastewater system.

Request a demo or trial

Want to know more?

Contact us to get started and for more details on the value and ROI other water utilities have experienced through the implementation of this proven system.